Duties & Responsibilities
- Help workers in establishment of system controls and give upkeep to all LAN framework and offer help to given tasks.
- Screen and guarantee effectiveness of system frameworks and associated sources.
- Break down all muddle issues and perform suitable fix as required.
- Offer help to better quality shoppers and new adornments.
- Offer first level help and raise issues for arrange bolster authorities accessible on 24×7 premise.
- Screen day by day tickets and guarantee opportune goals of all ticket structuring process.
- Screen and give suitable reaction to switch and system disturbing frameworks by means of evaluation of client sway.
- Assess and perform obstructing of undesirable calls.
- Manage work in all system and aid assortment of characterized information.
- Oversee successful reviewing of system control through Netview.
- Get ready and keep up record of move report sections.
- Deal with all correspondence with clients and give update data and give status to all tickets.
- Perform document transfer for Switch update according to ask for.
- Give essential specialized help and guarantee consistence to set up rules and strategies for monitoring execution.
- Offer help to site organizing framework by means of use of viable and easy to use structures and strategies.
also read : network control technician
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